Terms and Conditions

Last updated: 12 May 2026

Please read these Terms and Conditions ("Terms") carefully before using Casabook. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms.

1. Definitions

• Company ("We", "Us", "Our") refers to Aunova OÜ, Ahtri tn 12, 15551 Tallinn, Harju maakond, Estonia (VAT: EE102670613).
• Service refers to Casabook, accessible from https://casabook.app, and any related applications or APIs operated by the Company.
• You means the individual or legal entity accessing or using the Service.
• Host means a paying user who creates and publishes guidebooks for short-term rental properties.
• Guest means a person who views a published guidebook without creating an account.
• Content means any text, images, links, or other materials uploaded, generated, or otherwise made available through the Service.

2. Acknowledgment

By accessing or using the Service You agree to be bound by these Terms. If You disagree with any part of these Terms, You may not access the Service.

You represent that You are at least 18 years old. The Service is not intended for individuals under 18.

Your use of the Service is also conditioned on Your acceptance of our Privacy Notice and Refund Policy.

3. The Service

Casabook is a web application that allows hosts of short-term rental properties to build and publish branded, mobile-optimised guidebooks for their guests, in multiple languages (English, Spanish, German).

The Service is currently in a pre-launch phase. We may add, remove or change features without notice. We will give reasonable notice before changes that materially reduce the functionality You paid for.

4. Accounts

• You are responsible for safeguarding the credentials You use to access the Service and for any activity under Your account.
• You agree to provide accurate, current and complete information at signup and to keep it up to date.
• You may close your account at any time by emailing [email protected] or via account settings once available.

5. Plans and payment

• One property — €99 one-time: grants lifetime access to one published guidebook on the Service for the linked property.
• Unlimited — €19 / month: grants access to publish an unlimited number of guidebooks for as long as the subscription remains active.
• Prices are shown in euros and include applicable VAT where required. Final taxes may vary by Your country and are calculated at checkout.
• Payments are processed by our third-party payment provider. By submitting a payment You also accept that provider's terms.
• Refunds and rights of withdrawal are described in our Refund Policy.
• We may change prices for the subscription plan with at least 30 days' notice. You may cancel before the new price takes effect.

6. Your content

You retain all rights to the content You upload or generate through the Service. By using the Service You grant Us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt and display Your content solely for the purpose of operating and providing the Service to You and to Your guests.

You represent and warrant that:

• You own or have permission to use all content You upload, including images.
• Your content does not infringe any third party's rights or violate any applicable law.
• You are responsible for the lawfulness of the property listings You describe and for compliance with local short-term rental regulations.

7. Acceptable use

As a user of the Service, You agree not to:

• Use the Service for any unlawful or fraudulent purpose.
• Upload content that is illegal, harmful, harassing, defamatory, infringing, or that depicts or facilitates abuse.
• Attempt to access the Service through automated means at a volume that exceeds reasonable use.
• Reverse-engineer, decompile or otherwise attempt to extract the source code of the Service, except to the extent allowed by mandatory law.
• Resell, sublicense or white-label the Service without our prior written agreement.
• Use the Service to send unsolicited messages or to circumvent the rules of any short-term rental platform.

8. AI-generated content

The Service uses third-party AI models to generate recommendations, draft text, and translate content. AI output may contain inaccuracies. You are responsible for reviewing AI-generated content before publishing it to Your guests, including factual accuracy of recommendations and correctness of translations.

9. Intellectual property

The Service itself, including its software, design, brand assets, logos and templates, is owned by the Company and protected by copyright, trademark and other intellectual property laws. Except as expressly permitted by these Terms, You may not copy, modify or create derivative works of the Service.

10. Third-party services

The Service relies on third-party providers (for example, payment processing, email delivery, AI inference, hosting and CDN). We are not responsible for the actions, content or policies of those providers. Where Your data is processed by them, this is described in the Privacy Notice.

11. Suspension and termination

We may suspend or terminate Your access to the Service immediately, without prior notice, if You breach these Terms, fail to pay sums due, or use the Service in a way that creates a legal or security risk for Us or for other users.

Upon termination Your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 6 — Your content, 9 — Intellectual property, 12 — Disclaimer, 13 — Limitation of liability, and 16 — Governing law) shall survive.

12. "AS IS" and "AS AVAILABLE" disclaimer

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. To the maximum extent permitted under applicable law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, that AI-generated content will be accurate, or that defects will be corrected.

13. Limitation of liability

To the maximum extent permitted by applicable law, Our total liability to You for any claims arising out of or relating to the Service is limited to the amount actually paid by You to Us in the twelve (12) months preceding the event giving rise to the claim, or €100 — whichever is greater.

In no event shall We be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data, business opportunities or goodwill, even if We have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including consumer protection laws.

14. Indemnity

You agree to indemnify and hold harmless the Company and its affiliates from any claims, damages, liabilities and reasonable expenses (including legal fees) arising out of Your breach of these Terms or Your misuse of the Service.

15. For European Union consumers

If You are a consumer resident in the EU or EEA, You benefit from any mandatory provisions of the law of the country in which You are resident. Your statutory right of withdrawal and refund rights are described in our Refund Policy.

Online dispute resolution platform of the European Commission: https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

16. Governing law and disputes

The laws of Estonia, excluding its conflicts of law rules, govern these Terms and Your use of the Service. Mandatory consumer protection laws of Your country of residence remain unaffected.

If You have any concern or dispute about the Service, You agree to first try to resolve it informally by contacting the Company.

17. Severability and waiver

If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to accomplish the objectives of the original provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

A failure to exercise a right or to require performance of an obligation under these Terms does not affect the ability to exercise that right or to require performance later.

18. Changes to these Terms

We may modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice before the new Terms take effect, by email or by notice on the Service. By continuing to use the Service after the revisions become effective, You agree to be bound by the revised Terms.

19. Translation interpretation

These Terms may be made available in translated versions. The original English text shall prevail in the event of any conflict.

20. Contact

Aunova OÜ
Ahtri tn 12 · 15551 Tallinn · Harju maakond · Estonia
VAT: EE102670613
Email (Casabook): [email protected]
Email (company): [email protected]